Simple aggregated search across your organisation’s IT systems and databases is an effective start to your search strategy, but is not sufficient on its own to maximise all of the knowledge value locked up within your organisation.

Stoneburn can help you find, access and utilise the information most valuable to you, to ensure you have the latest information at your fingertips and to help make faster and better business decisions.

We help you create solutions to resolve these common search challenges:

Findability

Organisations face challenges in finding information fast, as it often exists in a number of different formats and held in a variety of systems and database, often distributed across networks both inside and outside your organisation.

Being able to query and navigate all of your different information sources effectively can be both difficult and time consuming. Your knowledge of what information is available is also often restricted to what you are presented with in search results. This can result in critical information being missed which, in turn, has a direct impact on the critical business decisions taken by you, your internal staff, teams and external partners, suppliers and customers.

Currency

Often the information that you are presented with is old and out of date. In fact a recent survey suggested 60% of all the information held in most organisations is old files, out of date documents and previous versions of information that are no longer valid. This makes it challenging to find the most current information available within your organisation.

Current information could be buried deep down within search results or may not even be surfaced in your information search at all. It can also take considerable time for new information to be made available through your current search systems, and old and irrelevant data often clutters up search results, as information can’t be given a shelf-life by your existing search systems.

Usability

Your data is likely to exist across multiple systems, each of which has its own unique interface, and you probably need a different username and password for each system. For some systems you may not even have a username and password, and for others you may have forgotten it.

As each system’s interface is different, your search for information takes place in very different ways and the interfaces can be complex to use. The ability to access and search across all systems for vital information may also be restricted to just a few very technical people, preventing many staff from being able to use or access critical information when they need it.

Security

Data may only be accessible to a few or is open to everyone. You probably have different people able to access information in different systems, with one department not able to see certain information or everyone can see everything.

You are facing real challenges in terms of access to information but also in compliance with regulations, such as The Data Protection Act 1998. It would be so much simpler if you could have one user name and password giving you direct access to all the information you are entitled to, across all your systems.

The Solution

Enterprise Search

Our Enterprise Search solutions enable integration across multiple networks, systems, the desktop and the cloud. Using the power of Google Search it is possible to search seamlessly across all of these environments. Our solution is able to handle hundreds of information formats and enable you to connect to any of your business systems and databases to extract hard to find information in a safe and secure way.

Search Visualisation

Once you have access to information within your organisation you need a way to navigate and identify what information is most relevant. Our solution uses the Google Search, data and visualisation API’s to enable guided navigation, and we employ techniques including suggested search, geo visualisation (maps), Tag clouds, timelines and other mechanisms to help you successfully navigate all of your relevant information.

Contextual Information

Being able to go and find the information within your organisation is great, but what if the information could find YOU when you need it? Our solution uses Google’s One Box, Search and other API’s to enable context and search aware applications, enabling all applications that are capable of delivering information to direct it to users when they need it.

Vertical Integration

Many organisations use proprietary information from third parties and partners via subscription services to augment their own information. Our solution enables safe and secure integration with external information services to provide an aggregated information solution.

Security

Our solution uses the secure Google Search API’s to integrate with a variety of security standards, including Single Sign On solutions, to provide safe and secure access to information across multiple systems via a single search.

To find out more about search, please click here or email info@stoneburn.com.